Shipping Policy

Effective Date: 18 March 2026

Thank you for shopping with psdropsco. This Shipping Policy explains how orders are processed, shipped, and delivered when purchasing from psdropsco,

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary during:

  • Public holidays
  • Promotional periods
  • High order volumes
  • Inventory restocking periods

Customers will receive an order confirmation email after a successful purchase.

2. Shipping Timeframes

Estimated delivery times vary depending on the destination and shipping carrier.

Estimated Delivery Windows
  • Netherlands: 2–7 business days
  • Europe: 5–12 business days
  • International Orders: 7–20 business days

Delivery estimates are not guaranteed and may be affected by customs clearance, weather conditions, carrier delays, or other external factors beyond our control.

3. Shipping Charges

Shipping costs are calculated during checkout based on:

  • Delivery location
  • Package weight and dimensions
  • Selected shipping method

Any applicable shipping charges will be clearly displayed before payment is completed.

4. Order Tracking

When available, tracking information will be provided via email once the order has been dispatched.

Tracking updates depend on the shipping carrier and may take time to appear after shipment.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

psdropsco is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address details.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices unless explicitly stated.

7. Delivery Delays

While we work to ensure timely deliveries, delays may occur due to:

  • Carrier disruptions
  • Customs inspections
  • Severe weather
  • High seasonal demand
  • International transit conditions

We appreciate your patience in such situations.

8. Damaged or Lost Shipments

If your order arrives damaged or appears lost during transit, please contact us within 7 days of delivery or expected delivery date.

Please include:

  • Order number
  • Photos of damaged items or packaging (if applicable)
  • Relevant delivery details

We will review the issue and work with the shipping carrier to assist where possible.

9. Split Shipments

Some orders may arrive in separate packages depending on product availability, warehouse logistics, or package size limitations.

Customers will not be charged additional shipping fees for split shipments unless clearly communicated beforehand.

10. Non-Delivery and Returned Packages

Packages returned due to:

  • Incorrect address
  • Failed delivery attempts
  • Unclaimed shipments

may be eligible for reshipment after additional shipping charges are paid.

Refund eligibility for returned shipments is subject to review.

11. Contact Information

For shipping-related questions or support, please contact:

Company Name: psdropsco
Email: info@localhost
Phone: +31 6 5551 0923
Address: Telfordstraat 35A, 8013 RL Zwolle, Netherlands

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